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Staff

Paul

Professor Paul Cheung
Chairman, Social Service Research Centre (Steering Committee)

Tel: (65) 6516 3817
Email: swkcplp@nus.edu.sg Biodata:
Paul Cheung is Professor of Social Policy and Analytics at the National University of Singapore. He returned to Singapore in 2013 after serving for almost nine years (2004-12) as the Director of the United Nations Statistics Division (UNSD) at the United Nations Headquarters in New York. He was widely recognised for the advancement of the global statistical system, and the establishment of a new inter-governmental mechanism on Global Geospatial Information Management. Prior to his appointment at the UNSD, Professor Cheung served as Chief Statistician of the Government of Singapore (1991-2004) and as Director of Population Planning Unit (1986-1994). He was awarded the Public Administration Medal (Gold) by the Singapore Government in 2001. Professor Cheung is well known globally for his work on improving global information systems. Currently, he is a senior adviser to Cambodia, China, Abu Dhabi, Oman and Myanmar. He was Co-Chair of the International Technical Advisory Board for Myanmar's 2014 Population and Housing Census, and had served in similar capacity in the preparation of Iraq and Afghanistan censuses. Professor Cheung has received many professional and state awards.


Irene

Associate Professor Irene Ng
Director, Social Service Research Centre

Tel: (65) 6516 6050
Email: swknyhi@nus.edu.sg Biodata:
Irene Y.H. Ng is an Associate Professor of Social Work and Director of the Social Service Research Centre in the National University of Singapore. She holds a joint Ph.D. in Social Work and Economics from the University of Michigan. Her research areas include poverty and inequality, intergenerational mobility, youth crime, and social welfare policy. Her research projects include an evaluation of a national Work Support program; National Youth Surveys 2010, 2013 and 2017; a study of low-income households with debt; and an evaluation of Social Service Offices. She is active in the community, serving or having served in committees in the Ministry of Social and Family Development, National Council of Social Service, Ministry of Manpower, and various voluntary welfare organizations. Her teaching areas include poverty, policy, welfare economics, youth work, and program planning.

External Projects Collaboration:

The National Youth Survey

Together with A/P Ho Kong Chong and A/P Ho Kong Weng, A/P Irene Ng has been a Consultant of the National Youth Surveys 2010, 2013, 2016, and 2019. The National Youth Survey is the flagship survey of the National Youth Council, covering youth issues and attitudes.

National Youth Survey

Ong Qiyan

Dr Ong Qiyan
Deputy Director (Research), Social Service Research Centre

Tel: (65) 6601 3430
Email: qyong@nus.edu.sg Biodata:
Qiyan is a Deputy Director of Research with the Social Service Research Centre. She specializes in using behavioral and applied economics to study individual decision-making and the effects and performances of different policy designs. Her research spans a range of behavioral domains. Her recent research includes studies on cognitive reasons for debt in low-income households, performance of transnational marriage support programs and social service office models, as well as performance of different types of incentives on motivating prosocial behavior.


Neo Yuwei

Dr Neo Yu Wei
Research Fellow, Social Service Research Centre

Tel: (65) 6601 5757
Email: fasnyw@nus.edu.sg Biodata:
Neo Yu Wei is a Research Fellow at the Social Service Research Centre. She obtained her doctorate in public policy at the Australian National University, with a thesis on social inclusion policies and children in Australia. Her research interests include understanding how low-income individuals and families meet their basic needs, as well as how they experience public and social services. She has employed different qualitative methods in her past and current research projects, including focus group discussions, participant-observations, in-depth interviews and research methods with children.

External Projects Collaboration:

1) Study on Binational Families in Singapore

Dr Neo Yu Wei (SSR) is a co-investigator in a study on low-income binational families in Singapore, led by A/P Choo Hyekyung (Department of Social Work), together with A/P Ester Goh (Department of Social Work), Prof Brenda Yeoh (Department of Geography), A/P Shirlena Huang (Department of Geography). The project is funded by Social Science Thematic Research Grant (SSTRG).

2) Household Budgets for Families in Singapore

Dr Neo Yu Wei (SSR) is collaborating with Dr Ng Kok Hoe (LKYSPP), A/P Teo You Yenn (NTU), Dr Ad Maulod (CARE, Duke-NUS) and Dr Stephanie Chok (Beyond Social Services) to establish a consensual household budget for families with different age groups of children that will meet a basic standard of living in Singapore.

Household Budgets for Families in Singapore

Robyn Tan

Dr Robyn Tan Hwee Teng
Research Fellow, Social Service Research Centre

Tel: (65) 6601 7282
Email: robyntan@nus.edu.sg Biodata:
Robyn Tan Hwee Teng is a Research Fellow with the Social Service Research Centre. She completed her PhD in Development Policy and Management from the Global Development Institute at the University of Manchester, UK. Her research interests include studying the implementation of policies, programmes and interventions in real world policy and service settings. She has a keen interest in theory-driven evaluation, specifically, applying realist research to understand what works, for whom, and under what conditions. Robyn has a joint appointment with the Department of Social Work at NUS where she teaches advanced research and evaluation. She is an adjunct faculty with the Geriatric Education and Research Institute (GERI).


Rosaleen Ow

Dr Rosaleen Ow
Editor, Social Service Research Centre

Tel: (65) 6516 6051
Email: rosaleen@nus.edu.sg Biodata:
Rosaleen Ow is on a part-time appointment as Senior Lecturer with the Department of Social Work, National University of Singapore. She has a PhD in Social Work from the National University of Singapore in 1991. Rosaleen was formerly Head of the Department of Social Work, NUS, from 2008 – 2015 and retired from a full-time teaching appointment after her sabbatical leave in 2016. In addition to classroom teaching and some specific administrative tasks, she now supervises graduate thesis from Honours to PhD. Currently, she is also engaged in co-editing two publications (‘Mental Health and Social Work’ by Springer, and, ‘Social Work in Asia: State Programmes and Professional Identities’ by Taylor and Francis). Her research work includes cross-cultural social work practice such as cultural factors in care-giving of persons with mental illness among Vietnamese and Chinese migrants in Australia and the Malay community in Singapore; the spiritual well-being, depression and end of life despair in elderly persons with terminal cancer with healthcare professionals, and a commissioned national study on the impact of divorce on families. Most of her journal and book publications can be found in Research Gate and ORCID.


Li Dong Dong

Dr Li Dong Dong
Adjunct Research Fellow, Social Service Research Centre Biodata:
Li Dongdong, PhD, is a senior research specialist in the Centre for Research on Rehabilitation and Protection, Ministry of Social and Family Development, Singapore. Her research involves the study of child protection issues and youth offender rehabilitation, such as the predictors and outcomes of involvement in child protection service; effects of childhood maltreatment and the cycle of violence. She also studied media effects on child development, for example, the relationship between violent digital games and children and adolescents’ aggressive behaviours. She uses mainly quantitative data and relies on statistical modelling to test relevant research hypotheses.


Adam Oei

Dr Adam Oei
Adjunct Research Fellow, Social Service Research Centre Biodata:
Adam is a Research Specialist at the Ministry of Social and Family Development (MSF). He is currently involved in two longitudinal studies investigating the long term outcomes of children in out of home care and youth offenders. He is a cognitive psychologist by training and has keen interests in cognition and neuroplasticity across the lifespan. In line with these interests, he has examined the impact of video game play as well as bilingualism on cognitive skills in young adults and elderly adults.


Tommy Lin

Dr Tommy Lin
Adjunct Research Fellow, Social Service Research Centre Biodata:
Tommy has almost a decade of experience in working with the low-wage workers in Singapore. He is a pioneer in setting up the NTUC U Care Centre and spearheaded Progressive Wage Models for Cleaning, Security and Landscape sectors, benefitting more than 70,000 local workers. He has also been actively involved in various tripartite committees, providing feedback to the industry’s key stakeholders on a wide spectrum of aspects that impact vulnerable workers’ welfare and livelihoods. Prior to joining NTUC, Tommy has extensive experience in both the private and public sectors, dealing with people from all walks of life and understanding their everyday challenges on many fronts. Besides dedicating his career on efforts to improve the lives of low-wage workers, he also has spent more than a decade serving as a volunteer in Grassroots’ Organisations and weekly Meet-The-People sessions to learn more about the average Singaporean’s life and their bread-and-butter issues. Academically, Tommy holds a Master of Science and Executive Masters of Science in Finance. He is currently pursuing a doctoral degree at Teesside University, United Kingdom.


Jeanette

Dr Jeanette A.J. Renema
Postdoctoral Fellow, Social Service Research Centre

Email: fasjajr@nus.edu.sg
Biodata:
Jeanette A.J. Renema is a Postdoctoral Fellow at the Social Service Research Centre. She has a PhD in Sociology from the Radboud University (the Netherlands) where she wrote her dissertation under the supervision of Professor Marcel Lubbers. During her PhD Candidacy years, she was also a member of the international MIFARE project (under the NORFACE call Welfare State Futures) and the ICS Graduate School. She obtained her Bsc degree in Political Sciences with a minor in Conflict Studies at the Radboud University (the Netherlands). Thereafter, she completed her Msc degree in Comparative Politics and International Relations at KU Leuven, Belgium. In that same year she additionally obtained her postgraduate certificate Quantitative Analysis in the Social Sciences (KU Leuven, Belgium). Her research interests include political sociology, welfare states and social services, migrants, identity politics, and survey research & design.


Aryung Kim

Ms Aryung Kim
PhD Research Scholar, Social Service Research Centre

Email: aryung.kim@u.nus.edu.sg Biodata:
Aryung is involved in "In-work Poverty and Challenges of Getting By Among the Young" project. Her research interest focuses on poverty, social isolation, youth, gender. She holds an MSc in Social Policy and Development from the London School of Economics and Political Science, and a Bachelor and a Master in Sociology from the Pusan National University. She is currently undertaking a PhD in Sociology at National University of Singapore.


Nyx Ng Li Wen

Ms Ng Li Wen Nyx
Research Associate, Social Service Research Centre

Email: nyx.ng@nus.edu.sg Biodata:
Nyx graduated from Singapore Management University with a Bachelor of Business Management (Honours) with double majors in Marketing and Psychology, and University College London with a Master of Science in Social Cognition (Distinction). At UCL, she conducted an experimental investigation into the effects of social influence, uncertainty, and Weber’s Law on people’s ethical judgments and decisions, postulating that people are social ethicists with malleable morality. Her primary research interests lie in social judgment and decision research, but extend well into the realms of affective science, forensic psychology, and individual differences psychology. She is currently working as a Research Associate for the ‘Enhancing Positive Outcomes in Youth Offenders and the Community’ research project.


Carl Yeo

Mr Yeo Zhi Yong Carl
Research Associate, Social Service Research Centre

Email: carlyeo@nus.edu.sg Biodata:
Carl is involved in Enhancing Positive Outcomes in Youth Offenders and the Community (EPYC) research project. His research interest focuses on criminology and drug abuse. Specifically, social capital, desistance, desistance signalling, and validity of psychological assessment tools. Before joining SSR, he worked as a research officer in the Singapore Prison Service. He graduated from the National University of Singapore with a Bachelor of Social Science (Honours) in Psychology and is currently undertaking a Master of Social Science in Sociology at NUS.


Fadiah

Ms Nurul Fadiah Johari
Research Associate, Social Service Research Centre

Email: fasnuru@nus.edu.sg Biodata:
Nurul Fadiah Johari is a Research Associate at the Social Service Research Centre. She obtained her Master of Arts degree in Malay Studies from the National University of Singapore. Her research interests include the interplay of power and ideology in the construction of dominant narratives on socio-economic issues, as well as the intersection of socio-economic class, ethnicity and gender in the shaping of policies and their impact on marginalised communities.


Chan Sze Qian

Ms Chan Sze Qian
Project Coordinator, Social Service Research Centre

Tel: (65) 6601 5060
Email: fascsq@nus.edu.sg Biodata:
Sze Qian joins SSR as a project coordinator for Enhancing Positive Outcomes in Youth Offenders and the Community (EPYC) research project.Before joining SSR, Sze Qian worked at National Computer Systems as a support officer in project coordination and taxonomy operations for SkillsFuture Singapore (National Movement Project). With her involvement in taxonomy research on occupation roles, she has been trained on RAISEC Holland Coding for individual personality career mapping.


Jess Tan Aiwen

Ms Jess Tan Aiwen
Management Assistant Officer, Social Service Research Centre

Tel: (65) 6601 5019
Email: fastaj@nus.edu.sg


Asher Goh

Mr Goh Ming Yuan Asher
Research Executive, Social Service Research Centre

Tel: (65) 6601 6331
Email: fasgohm@nus.edu.sg Biodata:
Asher graduated with a Bachelor of Arts, Sociology at NTU. Before joining SSR, he was a research assistant at the Lee Kuan Yew School of Public Policy, where he was involved in research related to public rental housing and youth risks in Singapore. Asher’s research interests lie in social policy, poverty and inequality. He is currently involved in the “Evaluation of Social Services Offices” research project.


Tim

Mr Timothy Teoh
Research Executive, Social Service Research Centre

Tel: (65) 6601 7283
Email: fastzyt@nus.edu.sg Biodata:
Tim is a research executive for the project "In-work Poverty and Challenges of Getting By Among the Young". He holds a BSocSci (Hons) in Social Work from the National University of Singapore. Tim previously worked as a social worker in a family service centre. His experiences working with individuals and families facing a wide range of difficulties deepened his interests in the challenges faced by low-income families, issues of poverty and inequality in Singapore, social policy and policy evaluation.


Zhi Wei

Mr Ho Zhi Wei
Research Executive, Social Service Research Centre

Email: fashzw@nus.edu.sg Biodata:
Zhi Wei is interested in the social structure of the city and its neighbourhoods and communities, and examining their implications for residents in low-income and public rental housing. In addition to conducting research with SSR, Zhi Wei is undertaking his Master in Social Science (Sociology) with NUS FASS.


Sila

Ms Siti Nursila Binte Senin
Research Executive, Social Service Research Centre

Email: fassiti@nus.edu.sg Biodata:
Prior to joining SSR, Nursila worked as a medical social worker. She recently graduated from the National University of Singapore with a Master of Social Science in Social Work (by research), where she completed a dissertation on the influence of class and ethnicity on youth aspirations. Her research interests include social inequality, education, as well as programme and policy evaluation.


Cleona

Ms Cliona Yong Fern Anne
Research Executive, Social Service Research Centre

Email: fascyfa@nus.edu.sg Biodata:
Cliona graduated with a Bachelor of Arts (Hons.) from Yale-NUS College where she majored in Anthropology. Prior to joining SSR, she was a quantitative research analyst under the public policy team at a market research firm. With training in qualitative research and experience in quantitative analysis, she seeks opportunities to synergise both modes of inquiry to create positive and meaningful impact. Her research interests lie with vulnerable populations, the healthcare sector, and the policies concerning these areas. At SSR, she is currently involved in the project “Understanding Neighbourhood Experiences in HDB Estates” as a research assistant.


Maureen Ngo

Ms Maureen Ngo Mei Qing
Research Assistant, Social Service Research Centre

Email: fasnmqm@nus.edu.sg Biodata:
Maureen graduated from James Cook University (Singapore) with a Bachelor of Psychology (Hons.). Before joining SSR, Maureen has worked as a researcher at a VWO, where she developed a keen interest in research involving at-risk youths and youth offenders. Currently, she is involved in the EPYC study that explores the risk and protective factors of youth offenders in Singapore and tracks their development over time.


Tika

Ms Nur Atika Zainal Abidin
Research Assistant, Social Service Research Centre

Email: fasnz@nus.edu.sg Biodata:
Tika graduated from University of Liverpool (UOL), with a Bachelor of Arts (Honours) in Criminology and Security. Her area of research interests lies in issues pertaining to violence against women and children, mental health and youth delinquency. She is currently a research assistant under the Enhancing Positive Outcomes in Youth Offenders and the Community (EPYC) study in SSR.


Sihui

Ms Lee Si Hui
Research Assistant, Social Service Research Centre

Email: faslees@nus.edu.sg Biodata:
Si Hui graduated from the University of Liverpool (UoL), a partnered university of Singapore Institute of Technology, with a Bachelor of Arts (Honours) in Criminology and Security. Her research interests lies in social conflict, youth delinquency and victimology. She is currently involved in the Enhancing Positive Outcomes in Youth Offenders and the Community (EYPC) research project.


Hannah

Ms Hannah Wee Su-Ann
Research Assistant, Social Service Research Centre

Email: fashws@nus.edu.sg Biodata:
Hannah graduated from NTU with a Bachelor of Sciences (Hons.) and a minor in Psychology. She is very passionate about people and serving the next generation and hopes to make a difference in the lives of the those she meets. She has a strong interest in the human psychology and behavioural analysis. In essence, she loves to know what makes people the way they are and strives to help others find themselves and take control of their lives. She is currently involved in the Enhancing Positive Outcomes in Youth Offenders and the Community (EPYC) research project as a research assistant.