The NUS community is a diverse and caring group of students, teaching and administrative staff who strive hard to maintain a safe and healthy environment for one another. If you need help, FASS and the University have devoted advisory, consultation, support, security and emergency services you can access.
Help is available from the following.
Faculty of Arts and Social Sciences (FASS) Undergraduate Division
The Undergraduate Division offers FASS undergraduates consulting, advisory and other administrative services in the areas of academics and financial aid.
Phone: +65 6516 6133
FASS Student Life
The Faculty office of Student Life is dedicated to promoting experiential learning, career preparedness and overall student wellness, and offers support services aimed at enabling and empowering students who are disabled and/or temporarily disadvantaged. It also handles referrals to other University services to deliver more assistance where needed.
Student Support Managers
Phone: +65 6601 3496
Phone: +65 6516 7274
NUS Student Support Services (S3)
S3 is a unit of the Office of Student Affairs created to support students’ well-being and offer help –including emotional support and self-care management consulting–through their network of Peer Student Supporters(PSPs) and other services at PitStop@YIH. PSPs are available at PitStop@YIH (open Mondays through Fridays from 12 to 6 pm) or otherwise reachable via e-mail.
Address (PitStop@YIH): Yusof Ishak House, Level 1, 31 Lower Kent Ridge, Singapore 119078
NUS University Health Centre
(Counselling & Lifeline hotline)
The University Health Centre provides both medical care as well as mental health management services, including Counselling Services and the 24-hour hotline for life-threatening psychological emergencies Lifeline NUS. Examples of psychological emergencies include those when a student is:
- Having suicidal intentions
- Experiencing severe panic or anxiety attacks
- Dealing with news of death or severe injury to family or peers
- Traumatised or disoriented from recent physical violence
Phone: +65 6516 2376
Address(for Walk-in): KENT RIDGE CAMPUS (For All Faculties and Schools), 20 Lower Kent Ridge Road, Level 2, Singapore 119060
* Opening Hours: Monday to Thursday: 8.30am - 6.00pm; Friday: 8.30am - 5.30pm. Closed on Saturdays, Sundays & Public Holidays
Lifeline NUS +65 6516 7777
NUS Victim Care Unit (VCU)
If you believe you have witnessed or personally been on the receiving end of sexual misconduct, contact the NUS Victim Care Unit (VCU). The VCU is a dedicated unit providing a central point of contact for all NUS students who are being or have been affected by sexual misconduct. They offer a private and safe place for victims to seek support and to be heard independent of their faculty, department, or hostel. The team at VCU comprises trained professionals who have experience working with victims of sexual misconduct.
NUS is committed to creating a safe, inclusive and respectful community. Sexual misconduct undermines this commitment and affects the ability of students to focus on their educational goals. NUS will not tolerate nor condone any form of sexual misconduct.
VCU HELPLINE: +65 6601 4000
The OCS safeguards the safety and security of the NUS community and responds round-the-clock to crimes and other security incidents on the University’s three campuses.
University Town: +65 6601 2004
Kent Ridge Campus: +65 6874 1616
Bukit Timah Campus: +65 6516 3636
Outram Campus: +65 6222 5568
Address: Office of Campus Security
17 & 18 Prince George’s Park
Community Help Lines
For immediate practical and emergency support outside of campus, call the following community help lines for immediate assistance.
Singapore Police Force: 999
Singapore Civil Defence Force (SCDF) for Ambulance and Fire Brigade: 995
Samaritans of Singapore: 1 800 221 4444